Invicta Telecare collected its European Technical Specification Award at the Telecare Services Association’s (TSA) prestigious annual National Telecare and Telehealth conference held in London.
Wendy Turner, head of Invicta Telecare was presented the award in recognition of becoming the first organisation in the UK to achieve the European Standard in Social Alarm Monitoring services, and only the second to achieve it in the module for Response, through the TSA.
Wendy commented: “We are so proud of our achievements and feel this award is a wonderful endorsement of our services and a reflection of the great strides we have made since we opened our monitoring centre in 1986. Back then we provided a community alarm service to 300 residents for Group partner Russet, and employed just a handful of operators based in one small office at Larkfield in West Malling.
“Today our 24 hour 365 day service responds to an average of almost 4000 calls a day and employs close to 200 staff based at three offices. We provide services to around 150 different organisations including local authorities, housing associations, charities, private organisations as well as around 3000 individual customers.”
Wendy Turner, head of Invicta Telecare was presented the award in recognition of becoming the first organisation in the UK to achieve the European Standard in Social Alarm Monitoring services, and only the second to achieve it in the module for Response, through the TSA.
Wendy commented: “We are so proud of our achievements and feel this award is a wonderful endorsement of our services and a reflection of the great strides we have made since we opened our monitoring centre in 1986. Back then we provided a community alarm service to 300 residents for Group partner Russet, and employed just a handful of operators based in one small office at Larkfield in West Malling.
“Today our 24 hour 365 day service responds to an average of almost 4000 calls a day and employs close to 200 staff based at three offices. We provide services to around 150 different organisations including local authorities, housing associations, charities, private organisations as well as around 3000 individual customers.”
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