Argyll Lone Worker Launches Proactive Risk Management Service

At the ‘Emergency Scotland 2011’ exhibition held at the SECC today, the UK’s largest Lone Worker service provider, Argyll, announced the release of ‘PRiSM’ a Proactive Risk and Safety Management service. PRiSM is a free of charge service to Argyll’s clients and stakeholders. It enables organisations with Lone Workers to identify and log the location of specific risks, such as violence & aggression, affecting their personnel and then ensure their safety by providing early intervention using powerful search tools or by issuing proactive alerts to Lone Workers upon approach to the risk location. This innovative solution is thought to be the first proactive service of it’s kind operated within the Lone Worker industry. The service has been developed by Argyll in consultation with Nick Arnold, the current Chairperson of the National Ambulance Security Group and LSMS based at East Midlands Ambulance Service who initially came to Argyll seeking a solution to enable an intelligent proactive link between workers and known locations of risk and this joint working brought about PRiSM which complies with the NHS Protect National Guidelines.

PRiSM is a membership based solution and it has been designed to be shared amongst key partner stakeholders whilst still meeting the requirements of legislation. Key risks to personnel are identified and logged by front-line staff using an Internet service. Incident markers are then vetted and eventually published to the wider membership using a rigorous management and review process. The solution is designed to reduce under reporting, eliminate false markers, minimise the time involved in creating warning markers, improve accessibility and improve management of risk incidents and data. PRiSM additionally provides each organisation with analytical statistics and helps improve work processes for risk warning markers. A formal review process ensures the quality of data reassuring the organisation that risk markers affecting the safety of personnel remain up-to-date and valid.

For further information on the PRiSM solution visit: PRiSM Solution