Friday, 29 October 2010

The Importance of Telecare in Developing World

The phrase developing world is used to describe nations and
regions that lack basic infrastructure such as improved
roads, municipal power, water, and sewage systems as well
as access to higher learning and healthcare. Typically
these regions also lack robust telecommunications often
relying on poorly constructed terrestrial phone services
and the occasional cell phone network.

While great efforts are made to provide basic services such
and medical care, dental care, and basic public health
services, worldwide resources are spread very thin. In
developing regions, the political, economic, and logistical
hurdles often make access to healthcare nearly impossible.

The healthcare shortages in the developing world directly
affect developed regions of the world. Often, new diseases
emerge first in developing regions. Without proper
surveillance, these diseases can quickly spread and the
concern is that the world will be unprepared for the next
pandemic

New technologies are being deployed today to extend
resources and overcome the logistical problems that hamper
basic healthcare. Telecare is the term used to refer to the
use of technology to remotely monitor patients, conduct
patient examinations, and provide expert guidance to
in-field healthcare workers.

Tools such as cell phones, satellite phones, web cameras,
and video conferencing now allow specialist to consult with
local doctors and aid workers. These same technologies are
also being used to train healthcare workers in the field,
provide epidemiological surveillance, provide mental health
services, and ensure patient treatment compliance.

Technology can also be used to provide preventative
services. For instance, we know that providing prenatal and
neonatal education to parents reduces infant mortality and
can help reduce disease incidence in small communities.
These courses can be developed to be delivered over cell
phones and laptops.

The importance of telecare in the developing world cannot
be understated. Already technology is improving and saving
lives in regions such as Nepal, Western, and Central
Africa. Despite political and economic upheaval, some
regions are finding support from local, national, and
global telecommunication companies. Never-the-less,
equipment and telecommunication services can be very
expensive. In central Africa, a cell phone with a built in
camera may cost as much as two months wages.

In many ways we have reached a tipping point in world
health. We are so mobile and so interconnected that a
disease outbreak in the farthest corner of the world can
reach each of us in a matter of months. Yet, we still lack
the ability to provide basic healthcare to a large portion
of the world's population.

It is vital that developing nations find the resources
necessary to implement telecare services to remote regions.
Doing so will take political and financial commitments from
governments and private industry.

Support from other sectors is critical. Our healthcare
workers will need to be trained to understand and use new
technologies; this presents a new challenge to colleges and
universities. Professional telecommunication workers are
already playing a vital role in healthcare. In developing
regions, they may be as scarce and as valuable as a nurse
or doctor.

Monday, 25 October 2010

New Health And Safety Guidance On Accidents At Work

The Health and Safety Executive, concerned for the safety of ‘lone workers’, has recently published new guidelines for employers that emphasises that out of sight should never mean ‘out of mind’ in a working environment.

The guidance reinforces the concept of the employer’s duty to ensure that lone workers are properly assessed to consider all the risks that are peculiar to a lone working environment. These issues include:

* The fact that there is nobody to report incidents to or to detect fatalities, particularly in high risk areas.

* Omissions on the hand over of duties.

* An increased threat of violence, risk of fraud or dishonest activity.

* Consideration of the impact of a lone worker’s medical condition.

* Risk of employees ‘cutting corners’ or unsafe practices developing owing to a lack of supervision.

* Workers trying to continue operating using defective equipment or work stations.

The HSE considers that lone workers are particularly vulnerable and should be consulted on the assessment. They also emphasise that lone workers should also be fully trained in any areas identified as a potential risk, and that measures should be enforced to ensure that lone workers are not put at risk. These may include identifying jobs that are prohibited when working alone, such as lifting heavy objects or operating at height without adequate safety equipment or an assessment of the situation beforehand.

The greatest issue is the lack of supervision. Obviously, employers have to be able to trust their employees to operate in the safest ways possible, but this isn’t always the case in real life. The lack of supervision also leaves another door open – the risk of fraudulent compensation claims for injuries suffered while working alone. Often, claims result from non-reported accidents at work, and leave the employer at a distinct disadvantage. That is not to say that every claim by a lone worker is fraudulent – what it means is that lone workers often do not have the same ability to report an accident and have it documented in the same way that an accident in a workplace where there are other employees present does. Lone workers don’t have their own ‘accident book’, and one of the most essential pieces of any claims jigsaw is hard evidence.

Although this may seem to put employers on the back foot when it comes to fulfilling their duty of care to lone workers, there are ways that the risk of a lone worker suffering an accident can be minimised. If an employer knows that their workers are going to be operating in a solo situation, a complete risk assessment and (if necessary) controlling measures need to be implemented. If this isn’t done, then the worker has a legitimate grievance in the event of an accident and a claim can and should be pursued. If not just for the financial aspect of the claim, then to prevent another lone worker from suffering a similar fate.

The duty of care responsibilities of every employer extend to all employees in their care, whether they’re working with others or on their own. The HSE has made it quite clear that they will take a strong, disciplinary line with employers who adopt an out of sight, out of mind approach to worker’s safety and that claimants have every right to expect the same treatment in law as those who work in more clearly defined working environments. As the number of people working from home and in solo positions rises, it is an issue that will continue to have the HSE spotlight shined directly onto it.

Monday, 18 October 2010

Dementia and Telecare – free event for north Warwickshire

If you would like to find out more about how telecare could work for you, come along to this free and interactive event in Atherstone.  If you have experience using it at home or have a professional interest, your visit would be very welcome:

Partnership Centre, Coleshill Road, Atherstone, CV9 1BN

Thursday 4th November 2010

from 12.00 to 3.30pm

If you would like to attend, please click here for more details.

http://www.dementiawebwarwickshire.org.uk/news/uncategorized/dementia-and-telecare-free-event-for-north-warwickshire/

Monday, 11 October 2010

Sonim and SafeLinQ Partner to Provide Ultra-Rugged Mobile Phone Solution for Lone Workers in Hazardous or Dangerous Environments

SAN FRANCISCO, Oct. 6 - CTIA - Sonim Technologies, manufacturer of the world's most rugged mobile phones and SafeLinQ, the global leader in Mobile Location-Based Products (MLBS), announce an all-in-one Lone Worker monitoring solution that keeps people safe and connected while in harsh, extreme, and dangerous work environments. To date, the Lone Worker safety solution has been deployed with Emergency Response Centers in Europe and North America  and is being used to protect private and public sector construction workers, gas pipeline maintenance crews and security guards. The solution is also available in the Middle East, Africa, Latin and Central America  and is suitable for Lone Workers that work on oil rigs, in logistics and delivery, on transport tarmacs, in logging yards, in forests and at the scene of floods and fires. 

The Sonim XP3 SENTINEL phone contains embedded software that enables workers in danger to send distress signals like 'FIRE' or 'MAN STUCK' complete with the worker's GPS location to an Emergency Monitoring Centre via GPRS or SMS. The XP3 SENTINEL's long GPS tracking battery life and an ultra-rugged, waterproof shell ensure that the phone is a reliable method of communication every time.

In North America, the emergency monitoring and response service offered with the Lone Worker Solution is provided by the GEOS Travel & Safety Group. Bob Davis, President of GEOS states: "The pairing of the high quality Sonim GPS cell phone with the world class emergency monitoring and response services of GEOS has resulted in a safety and security program second to none. 

Martijn van Bree, CEO at SafeLinQ comments: "Sonim and SafeLinQ have collaborated to provide the world's most rugged mobile phone combined with custom software to communicate with GEOS, the world's most reliable Global Response Centre. The combination of these valuable assets will save many lives over the coming years.

Key functions of the Lone Worker Monitoring Solution include a Man-Down sensor based on a three- axis accelerometer (which detects impact, tilt, free-fall and non-movement) and a dedicated Red Emergency button, operable even when the phone keypad is locked. When the Red Emergency button is pushed, an alarm message is sent to the Emergency Response Centre with the worker's exact GPS location.  Employers can turn the safety service on or off, and set alarm settings, shift times and program intervals when location tracking is active. A status button can transmit an active position or message such as 'ARRIVED AT LOCATION', 'SAFETY RISK' or 'ENTERING BUILDING WITHOUT GPS'. All of these settings can be managed remotely for total flexibility.

Sanjay Jhawar, Vice President and General Manager of Applications at Sonim Technologies said, "Our early customers have told us that the solution is not only easy and quick to setup for new users, but they find that they can use the XP3 SENTINEL with confidence in working environments that caused the screens of other devices to crack, or become unusable through internal dust accumulation or exposure to severe weather."

ABOUT THE XP3 SENTINEL
The Sonim XP3 SENTINEL is a tri-band GSM phone that will withstand 2 metre drops onto concrete in any orientation, can be submerged in 1 metre water for up to 30 minutes, and will operate in temperatures ranging from -20 to +55 Celsius  Notably, it has a shock and scratch resistant Gorilla Glass® screen and meets the military-level MIL-810F certification for resistance to humidity, salt, shock and heat.  It is easy to use – even if the user is wearing gloves or has wet hands - and its 110 decibel speakers can be heard over machinery or sirens.  A complete list of specifications can be found at:  http://www.sonimloneworker.com/product_info.php.

Backing up this performance, the XP3 SENTINEL, like all Sonim phones, comes with an industry-leading 3-year Comprehensive Warranty.  In fact, no technical standard fully captures the endurance of the XP3 SENTINEL, and Sonim therefore tests to its own stringent Rugged Performance Standards (http://www.sonimtech.com/rps.php).

AVAILABILITY
The Sonim XP3 SENTINEL is available in the US through distributor Quality One Wireless and with an MSRP of $525.  Access to the GEOS Emergency Response Centre powered by SafeLinQ's Monitoring System is available on plans beginning from £6.80 per user per month, in addition to applicable mobile voice and data chargers from a GSM network operator. For more information, visit www.sonimtechnologies.com or www.safelinq.co.uk

ABOUT SAFELINQ INTERNATIONAL
SafeLinQ International (www.safelinq.com) is one of the fastest growing providers of location based technology (Location Based Services – in short LBS) in the World. Today SafeLinQ is active in 12 different countries worldwide and cooperates amongst others with South African Police Services (SAPS), O2, Orange, Vodacom, Ministry of Justice in England, Securitas and ADT. Originating as Dutch company SafeLinQ headquarters are located in Utrecht and sales branches in Spain, England, South Africa and Hong Kong.

ABOUT SONIM TECHNOLOGIES
Sonim Technologies (www.sonimtech.com) is the provider of the world's most rugged, water-submersible mobile phones designed specifically for workers in challenging outdoor and industrial environments. Sonim's XP family of rugged phones feature outstanding engineering to meet Sonim's Rugged Performance Standards (for example: impervious to water, 2 meter drops, dust and extreme temperatures).  Sonim's industry-leading comprehensive three year warranty has redefined customer expectations of rugged technology. Sonim provides a suite of high-performance workforce management applications including push-to-talk and lone worker safety services on cellular networks. The company is headquartered in San Mateo, California and offers its products in over 50 countries.

Cirrus wins telecare upgrade programme for Riviera Housing Trust

Cirrus, a leading independent national provider of telecare and security systems, has recently been awarded a telecare upgrade programme worth over £115,000 for Riviera Housing Trust.

A member of Sanctuary Group, Riviera Housing is committed to providing quality housing, excellent services and support to communities throughout the English Riviera towns of Torquay, Paignton and Brixham.

The Torbay-based housing association invited tenders through its procurement framework after deciding it wanted to improve its existing community/warden call alarm services. In particular, it was looking for a flexible telecare-enabled communication system that could work with open protocols backed up by first class customer service support. The solution Cirrus put forward will involve the upgrade of 11 schemes using Tynetec Advent XT, an alarm and communication system designed specifically for grouped housing schemes. The Advent XT also retains the alarm signalling capabilities of traditional warden call systems to ensure compatibility with existing Alarm Receiving Centre’s.

Lorraine Baillie- Riviera Housing's Supported Housing Manager commented: “A key concern for Riviera was working out which systems were going to be the best long-term investment, in terms of ease of maintenance, ongoing support and overall cost. The focus on open protocols was important for us as this means the manufacturers disclose the full technical details of their communication protocols allowing other manufacturers to produce compatible components. This creates the potential for freedom of choice in terms of products, installers and maintainers in the future.”

As well as a focus on cost-effectiveness, Riviera Housing was particularly impressed with Cirrus’ approach to environmental and sustainability issues, disposal, and its plans to re-use equipment where appropriate on other schemes not included within the tender.
Andy Davey, Head of Cirrus, said: “We are pleased to have been selected by Riviera Housing for this programme, particularly with their emphasis on value for money, open protocol standards and after care support. Our focus on investment in our people and providing independent advice to customers played a significant role in winning this contract.”

Monday, 4 October 2010

Telecare Awareness

Specialist equipment and adaptations can make it much easier for you to live independently in your own home. The equipment available ranges from large equipment like stairlifts and hoists to smaller gadgets designed for people with specific disabilities.

Large Items or Permanent Fixtures

If you are physically disabled, and especially if you are a wheelchair user, you may need to get equipment and have permanent fixtures installed at home so that you can live there independently.

Examples of equipment and adaptations include:

stair lifts ceiling hoists powered or manual height-adjustable beds powered leg-lifters for people who have difficulty lifting their legs into bed

You may also need to have adaptation work done in your home – for example, having doorways widened or a ramp installed.

Everyday items to make life easier

A wide range of gadgets and devices are available that make everyday tasks easier for people with specific disabilities. Some examples are:

clamps and holders to keep jars stable so they can be opened with one hand talking kitchen scales for people who are blind or visually impaired alarm clocks that vibrate under the pillow for deaf and hearing impaired people kettle tippers for people who have limited arm strength or restricted movement devices that remind people with memory loss or learning disabilities to do a daily task, for example taking a pill

You may have to pay for the equipment yourself. If a piece of equipment will meet a need the local council has assessed you as having, you can use your direct payments to pay for or towards it.

The Disabled Living Foundation has a large range of factsheets, including a number of factsheets concerning equipment for use about the home.

Telecare and personal alarm systems

Being able to summon help immediately in an emergency is often an important consideration for disabled people wanting to live independently at home. A personal alarm system could be the answer.

Personal alarm systems can take many forms. Some depend on someone to be nearby – for example in another room or next door.

Telecare alarms, known as community alarm services, are very useful for people who live alone. They work through a base unit in your home, which is connected to your phone line. By pressing a button on the unit or on a pendant that you wear around your neck, you are connected with an operator who can arrange the help you need.

Some telecare alarms have movement sensors that can detect if someone has fallen and cannot get up, or leaves a certain area. Those alarms will be activated automatically, so the person does not need to do anything to summon help.

The Disabled Living Foundation factsheet ‘Choosing a personal alarm system’ may help you decide what kind of personal alarm system, if any, is right for you.

Telecare devices that can detect smoke, water flooding, gas leaks, room temperature and more are also available. Many of these can be particularly useful for forgetful people.

The Disabled Living Foundation factsheet ‘Choosing equipment to maintain safety and independence at home (introducing telecare)’ has plenty of useful advice.

Additionally, the Disabled Living Foundation’s ‘Living made easy’ website has a section about telecare. It has free, impartial information about telecare generally as well as about telecare products available in the UK.